24/7 Remote Monitoring and Maintenance

Description

With remote monitoring and maintenance, you will receive proactive support for business critical devices.

By signing up to this service, our support agents can gain instant remote access to your business critical devices and resolve your issues remotely. In most cases, issues will be resolved before you even know there was a problem.

 

 

What does Remote monitoring and maintenance do for you?

 

• 24 / 7 visibility of all devices.
• 24 / 7 Connectivity monitoring.
• 24 / 7 Infrastructure monitoring.
• Remote patching and updates.
• Server & Desktop patching.
• Real-time routine maintenance.
• Resolution of alerts.
• Remediation of monitoring alerts.
• Proactive maintenance of devices.
• Instant remote support.
• PC (Windows) and Mac (Mac OS).

 

What can remote monitoring be used for?

 

• Server and infrastructure
• Network equipment
• Storage devices
• Printers
• Desktops
• Laptops