Essential Support

$99.00 / month

Price per user / month.

The Essential IT Support package includes, service delivery, maintenance & alerts and Remote IT Support.

Category:

Description

The Essential IT Support package includes.

 

Service Delivery

  • Service Desk Access.
  • Customer Portal.
  • Standard SLA Support.
  • Technical Account Management.

Maintenance & Alerts

  • Real-time routine maintenance.
  • Server & Desktop patching.
  • 24 / 7 Connectivity monitoring.
  • 24 / 7 Infrastructure monitoring.
  • Remediation of monitoring alerts.

Remote Support

  • Connectivity Support.
  • Infrastructure Support.
  • End User Support.
  • Microsoft Office Support.
  • Google App Support
  • Zoom and Teams meeting Support.

 

 

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