Description
Prepaid IT support available in a 120 hour block package. This support package grants you full access to a local Australian company, you are guaranteed local support. Support is provided between 8:00am – 8:00pm during business days. Prepaid support block packages are valid for a full 12 months after purchase.
IT support blocks are used by our customers for:
- L1, L2 and L3 help desk queries.
- System support.
- O365 Administration.
- Security patching.
- Antivirus installation and updates.
- Server & website maintenance.
- Smart phone and tablet support.
- Email setup, support and configuration.
- Printer troubleshooting and support.
- Application and software support.
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